Compliance teams comparing Diligent and Process Street must pick the right platform before the next audit deadline. Some tools bury critical controls in scattered dashboards while others force teams to rebuild processes from scratch after every policy change.
By the end of this article you will see exactly which features each platform provides for policy control and audit documentation. Then you will compare their workflow automation and regulatory coverage to decide which option fits your operational needs.
Quick Verdict: Process Street vs Diligent for Compliance Management
Process Street delivers workflow automation and policy control while Diligent focuses on board governance and entity management, creating two distinct compliance approaches. Each platform addresses different priorities within governance risk compliance programs.
Process Street emphasizes checklist automation and task assignment across teams. This approach supports audit management through structured documentation and approval workflows that create clear audit trails.
Diligent centers on board portal functionality and entity management features. These capabilities serve organizations that prioritize governance oversight and director-level reporting over operational compliance processes.
Process Street serves 3,000+ companies and 1m+ users who need regulatory compliance tools. The platform maintains SOC 2 Type II certification, ISO 27001 certification, and GDPR compliance for data protection standards.
Companies report 30% faster documentation and 75%+ reduction in setup time with Process Street. These metrics reflect the platform's strength in streamlining compliance processes compared to traditional board governance solutions.
Process Street offers HIPAA compliance with BAA available upon request along with CCPA compliance. The platform's AWS CIS compliance supports organizations that require cloud security standards for their compliance software infrastructure.
Each solution targets different compliance needs. Process Street excels at operational workflow management while Diligent addresses governance and entity oversight requirements for regulated industries.
At a glance: how Process Street compares to Diligent on the features that matter most.
| Feature | Process Street | Diligent |
|---|---|---|
| Compliance Management | ✓ | ✓ |
What Is Process Street?
Process Street is a compliance operations platform that turns policies into automated workflows and maintains audit-ready evidence. The platform helps organizations enforce rules, track activities, and prove compliance across different industries. Compliance management becomes easier when static documents transform into active processes.
Process Street offers three main products. Docs handles document management and policy control. Ops provides workflow automation and process orchestration. Cora works as an AI compliance and risk agent that supports ongoing monitoring.
The core value lies in converting static policies into AI-powered workflows. Traditional policy documents often sit unused. Automated workflows guide teams through required steps and capture evidence at each stage.
Process Street holds SOC 2 Type II and ISO 27001 certifications. These credentials show the platform meets strict security and operational standards. Organizations can trust the system with sensitive compliance data.
Unlike Diligent, which focuses on board portals and entity management, Process Street centers on workflow automation for daily compliance tasks. The platform connects policies directly to execution, reducing gaps between what rules require and what teams actually do.
What Is Diligent?
Diligent provides a board governance and entity-management suite designed to centralize risk, compliance, and corporate-secretary functions. Organizations use this board portal to keep sensitive records, policies, and meeting materials organized in one secure location.
Many teams turn to Diligent when they need a dedicated platform for governance, risk, and compliance activities. The software focuses on supporting board members and legal teams through structured document control and entity-management tools.
Companies often compare Diligent with broader compliance software options. These alternatives may include workflow automation, task assignment, and audit management capabilities that extend beyond board-level governance.
Selecting the right compliance management solution depends on your specific needs. Teams evaluating Diligent should consider whether they require primarily board and entity functions or broader regulatory compliance support across the organization.
Features Compared
Three feature areas reveal the largest operational differences between the two platforms.
Policy management centers on how each solution maintains version control and audit trails across regulated documents.
Workflow automation determines how tasks flow through the organization and whether risk signals trigger appropriate responses.
Regulatory coverage shows which compliance frameworks each platform supports and how directly controls align with audit requirements.
Process Street pairs Docs for document governance with Ops for process orchestration, while Diligent takes a more general approach across these areas.
Policy Management & Audit-Ready Documentation
Process Street's Docs product enforces version-controlled policies and automatically generates auditor-ready evidence packs.
Users can maintain ISO 9001, SOC 2, SOX, and FDA compliance through structured approval workflows that track every change.
Built-in templates align with each framework's documentation needs, reducing manual formatting time during audits.
Research suggests organizations using automated policy systems see faster audit preparation compared to manual alternatives.
Diligent offers document storage and basic version tracking, but lacks the specialized compliance templates that match specific regulatory requirements.
Workflow Automation & Risk Monitoring
Ops turns policy steps into AI-driven workflows and tracks risk signals in real time.
Tasks are assigned automatically based on role and deadline, while due-diligence data is collected through structured checklists.
When risk thresholds are breached, the system flags issues and initiates remediation steps without manual intervention.
Process AI and Automations features provide the underlying intelligence that keeps workflows responsive to changing conditions.
Diligent includes workflow capabilities, though organizations report longer setup periods when configuring complex compliance processes.
Regulatory Coverage & Certifications
Process Street holds SOC 2 Type II and ISO 27001 certifications and supports more than a dozen major compliance frameworks.
Built-in controls map directly to ISO 9001, SOC 2, SOX, FDA, and GDPR requirements through pre-configured templates.
Each framework receives dedicated documentation structures that match audit expectations without additional customization.
Integrations with Zapier, Microsoft Power Automate, Tray.io, and Make extend automation capabilities across existing business systems.
Diligent maintains broad regulatory support, but organizations often need additional configuration to achieve the same level of framework alignment.
Pricing Compared
Process Street offers three subscription tiers while Diligent's pricing model is not publicly disclosed.
The Startup plan provides a simplified approach for early-stage companies. It includes unlimited workflows and tasks with 5 users and 10 guests. This tier supports up to 10 automation apps and 100 automation actions each month.
Guest access allows external stakeholders to participate in compliance processes without full system access. The Startup tier also includes 5,000 Data Set records and 50 Public API calls monthly.
The Pro plan scales for growing teams with custom user and guest counts. This tier expands Data Set records to 10,000 and provides all automation apps with custom monthly action limits.
Custom API call allowances adapt as compliance needs evolve. Pro plan users gain flexibility for more complex regulatory workflows and audit requirements.
The Enterprise plan delivers maximum scalability for large organizations. Custom Data Set record limits accommodate extensive compliance databases and documentation requirements.
Enterprise customers receive dedicated Success Manager support along with priority assistance. This tier includes fully-managed workflows and custom integrations for specialized compliance needs.
Bulk document import capabilities streamline policy management and regulatory documentation. Process consulting and health audits help organizations optimize their governance risk compliance programs.
Personalized team training ensures staff understand how to use compliance features effectively. Unlimited Public API access supports extensive system integrations and data flows.
Diligent pricing requires direct sales conversations, which means organizations must engage sales teams to understand costs. This approach can extend the evaluation timeline for compliance software decisions.
Who Should Choose Process Street
Operations, HR, and compliance teams that need automated workflows and documented proof will gain the most from Process Street. These groups typically manage recurring processes where consistency matters. Workflow automation becomes critical when multiple departments handle the same tasks.
Process Street serves teams across Operations, Customer management, Compliance, Human resources, Finance, IT and security. Industries that benefit include Financial services, Real estate, Manufacturing, Healthcare, Professional services, Technology, Capital markets, and Property management. Each sector has distinct regulatory requirements that demand standardized procedures.
Employee onboarding represents a key use case. Research suggests that standardizing this process across teams reduces errors while maintaining required documentation. The 49k employees figure shows the scale at which organizations already rely on these workflows.
Client onboarding follows similar patterns. Teams need documented steps for regulatory compliance while maintaining service quality. ISO compliance projects require systematic approaches to documentation and verification across multiple departments.
Quality tracking and document control become essential when organizations manage multiple compliance frameworks. Custom workflows allow teams to adapt processes without losing audit trail capabilities. These features support both internal controls and external reporting requirements.
Teams that handle vendor risk assessments benefit from structured checklists that document each evaluation step. This approach creates consistent records that support regulatory reporting and audit management activities.
Who Should Choose Diligent
Corporate secretaries and boards seeking centralized entity records and board-meeting workflows may prefer Diligent's governance-first approach. This platform targets organizations that need strong board portal capabilities alongside entity management tools.
Companies operating under heavy regulatory scrutiny often prioritize solutions designed specifically for director-level oversight. Diligent serves enterprises where governance risk compliance sits at the executive level rather than within operational teams.
Organizations managing multiple subsidiaries benefit from consolidated entity records that reduce administrative burden. This approach works well for public companies that require formal audit trails for board decisions and director communications.
Financial institutions and publicly traded companies frequently choose this route when their compliance management needs center on board-level reporting. The emphasis remains on structured governance rather than day-to-day operational workflows.
Teams that require extensive document control for regulatory filings may find this governance approach aligns with their existing processes. Such organizations typically have dedicated corporate secretarial staff managing these requirements.
Final Verdict
Process Street is the stronger fit for teams that need workflow automation and audit-ready documentation, whereas Diligent suits boards focused on governance oversight. The choice depends on whether your organization prioritizes compliance management through active process control or passive board reporting.
Process Street supports over 3,000 companies and serves more than 1 million users across industries. Teams that manage regulatory compliance often choose this platform when they need structured workflows and documented procedures that hold up during audits.
Security credentials matter when selecting compliance software. Process Street maintains SOC 2 Type II and ISO 27001 certifications, which gives organizations confidence that their data handling meets established standards for information security management.
Response time affects how quickly issues get resolved during compliance audits or regulatory reviews. Process Street delivers 5-minute support response through email and chat channels, helping teams address questions without disrupting their compliance monitoring activities.
Contact sales to explore a tailored demo that matches your specific compliance requirements. A direct conversation can clarify which platform better supports your governance risk compliance needs and regulatory reporting obligations.
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